Judy Cisler is owner of the award-winning company Gotcha Covered. She has directed the company’s significant growth which focuses on attention to detail and ensuring outstanding customer service. As a result, Gotcha Covered is the only window treatment company in West Michigan which has earned over fifty 5-star reviews.
As a certified Window Fashion Professional, Judy has been providing beautiful and functional window treatments to West Michigan homes and businesses for the past 7 years. With 20 years of business experience, a background in Industrial Engineering, and degrees from General Motors Institute (Kettering) and Western Michigan University, she will ensure your window coverings fit and operate perfectly. Judy is a member and volunteer of Trinity Lutheran Church and a volunteer for Paws with a Cause.
Judy employs a collaborative design process to ensure the customer’s visions and needs are met with stunning results. Her design specialties include custom bedding, draperies, and unusual shaped windows. From extraordinary draperies and valances to simple blinds and shades, Judy will find a solution for all your window treatment needs.
Tom Cisler, Installation Manager, has been married to Judy for over 32 years. Born and raised in Grand Rapids, Tom graduated from the University of Michigan with a degree in Mechanical Engineering and went on to work for both General Motors and Steelcase. During the 90s, Tom and Judy formed a startup Computer Services business that flourished to become IBM’s highest ranked Business Partner in customer satisfaction. In his work for Gotcha Covered, Tom utilizes his engineering background to assure the installation of the company’s products meet the highest standards.
Marcia Love has been a designer with Gotcha Covered since 2014. We love having Marcia contribute her sense of style and design to the team. With past sales experience at Revlon, Marcia has switched from creating beautiful looks for faces to helping people create beautiful, lasting, and exciting window fashions. Marcia advises customers to go with their first instinct when choosing window fashions, and she will patiently guide customers to window treatments that they love.
Laura Hanis joined Gotcha Covered as a designer in 2015. With a background in Interior Design, Laura worked for many years in retail design as well as managing her own interior design company. She brings a wide range of product knowledge and design experience to our company and genuinely enjoys meeting new people to help them with their spaces, whether it be for their home or place of business. Laura’s clients appreciate her honesty, sense of design and ability to listen carefully to their needs and desires to create a space that is uniquely their own.
Susan Stayart has been a designer with Gotcha Covered since 2013. Susan has 12 years of past experience as a custom decorator and has attended numerous Deco Bootcamp seminars. She shares her extensive knowledge and sense of style to deliver lasting customer satisfaction. A problem solver by nature, Susan thrives on the challenge of coming up with window covering solutions for difficult and hard to reach windows. Susan’s clients compliment her on her ability to “winnow to their ‘WOW’” with regard to light control, meeting budget and desired décor.
Mark Dykstra has been an installer for the Gotcha Covered team since 2014. Mark was raised in Grandville before attending Northern Michigan University to study Business. After working for 20 years as an accountant, Mark has spent the last 10 years involved in painting and the remodeling of homes. Mark has known Tom and Judy for the past 22 years, and he is now, finally, part of the Gotcha Covered team, using his home remodeling expertise to skillfully install custom window treatments.
Why Gotcha Covered?
- Free consultation in the comfort of your home or office
- Flexible hours around your schedule
- Extensive product selection from all top vendors
- Products for any style or budget
- Competitive pricing based on national buying power
- No "bait and switch"
- Virtually everything for the interior of a window
- We offer hard and soft treatments
- Consultative approach with our clients
- Exemplary customer service
- We own and operate the business
- We want you to be clients for life
- Our highly educated and experienced consultants
- Satisfaction guarantee
- Best fit by measuring windows 5 different ways
- We can provide temporary shades in your home
- Referral program
- Repair services
- Warranty support
- Professional installation by certified installers
- Review each window covering after installation
- Correct any deficiencies that may occur and complete the installation
- Customer contacted promptly upon receipt of product
We take care of your home as if it's ours:
- We wear protective booties in your home
- Our ladders wear boots, too!
- We use furniture pads for your protection
- We remove all installation debris
- We make sure you're satisfied before we leave
- No alcohol or tobacco on premises
Whether you are looking for simple window treatments for privacy or light control, or elaborate custom designs to create your ultimate dream space, Gotcha Covered has the solution for every window.View Our Portfolio